About Us
Renaissance 2 are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Renaissance 2
36 Town End, Golcar, Huddersfield, HD7 4QD
Phone: 01484 659596
Email: info@renaissance2.co.uk
Making A Purchase
Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We use PayPal to collect card payments on our behalf, your details are not revealed to us or stored on our computers. PayPal accept all major cards.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
Goods are normally despatched by Royal Mail 2nd class delivery to the address supplied to us.
Delivery Schedule
Please allow 28 days for delivery, however most deliveries will be made much sooner.
Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.
Credit Card Security
Card orders are accepted by PayPal, no card details are sent to us or stored on our computer.
Guarantee
If you are not satisfied with your purchase you may return it and receive a full refund of the purchase price provided that the goods are returned in "as new" condition. Please notify us of any damages within 3 days of delivery.
Privacy Policy
Renaissance 2 do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment, that is to PayPal who take card payments and the shippers who deliver the goods. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders and collect payments
b. Administer and enhance the site and service
c. enable goods to be delivered
We do not use cookies to track your browsing activities.
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
EPOS System Information
